Shipping Information
Enjoy Complimentary Shipping with Reneweva
We're delighted to offer all our customers FREE shipping on every order, because we believe in making our transformative skin and hair care solutions accessible to everyone.
Processing Your Order:
Your Reneweva journey begins 1-3 business days after placing your order, when it's dispatched to our trusted carriers. In busier seasons, like holidays, please allow up to 7 business days for processing(we want everything to be perfect!). Once it's all set, we'll hand it over to our carrier, and it's one step closer to your doorstep.
Estimated Delivery Times:
Delivery times vary by location, with estimates based on your country of residence outlined below:
United States: 5-10 Business Days
Please be aware that during peak seasons and holidays, carriers may face delays beyond our influence, including customs hold-ups for international orders, potentially extending delivery times.
Keeping Your Order on Track:
Accuracy in shipping details is crucial. Ensure your information is complete to avoid delays or cancellations. Changes to your shipping details? Email us at hello@reneweva.com within 24 hours of your order, and we'll do our best to fix it(but we can't make promises after that timeframe)
Navigating Delays:
While we aim for timely delivery, external factors like courier issues or severe weather can cause delays. We're committed to working with our partners to minimize delays and will keep you informed of your order status.
Lost or Stolen Packages:
In the unfortunate event of a lost or stolen package, contact us at hello@reneweva.com. While such incidents fall outside our refund policy, we're here to assist with the courier claims process and explore possible solutions, including replacement based on the situation.
Policy Updates:
Reneweva reserves the right to adjust this Shipping Policy as needed. By purchasing our products, you agree to this policy and its updates. For the latest information or any shipping inquiries, feel free to contact us